Orases is currently seeking a senior level Business Analyst (BA)/User Experience Architect (UXA) that will help our clients solve complex business problems by defining quality digital products.
The main role of the BA is to independently run a project’s discovery process and create the required deliverables to document discovery findings. The main deliverable of the discovery process are a set of functional requirements written by the BA/UX and used to build the product. The candidate should be comfortable taking on discovery projects on their own after a few “ride alongs” with current UXA/BAs.
Within projects the BA can fill many roles at Orases that will vary from project to project depending on the client’s needs, this includes UX as part of the BA role. The BA candidate should have a passion for, or willingness to embrace the following roles:
- Information Architect: define system organization and navigation, determine project and product vocabulary, labeling system navigation and controls, determine the hierarchy of information on specific screens, etc.
- Business Analyst: help define the product goals and objectives; define business rules as they relate to/impact the client’s product; learn a client’s business and help define more efficient processes that can be automated by the client’s product; etc.
- User Experience Researcher/Advocate: define user types and actions; knowledgeable about user-centric design principles and best practices; be a constant advocate for the end user; plan and conduct user research and testing; etc.
- User Interface Designer: determine best interface that meets user needs and business requirements; work with design systems/templates to create prototypes and wireframes; assist graphic designers in creating site designs that meet requirements and serve users; etc.
A successful BA needs to also have the following skills/mindsets:
- Great Listener: you will be interviewing stakeholders and users from all types of businesses to learn about their organization and how we can best meet and exceed their needs. These communications become the basis for what we will build and it’s vital that this individual is an effective listener.
- A Clear Communicator: whether communicating in writing (e.g. project briefs, requirements, micro copy, Basecamp messages), in person, or via the deliverables the BA created (e.g. wireframes, workflows, user stories) to demonstrate the proposed solutions, being a clear and concise communicator is essential. A successful BA must be as comfortable presenting to higher level stakeholders as internal team members. An effective BA has a proven ability to set the right context for what is being presented and uses storytelling techniques.
- Problem Solver: create and present solutions that meet the user’s needs, client’s business rules, conform to technical constraints or external requirements, and are within the client’s timeline and budget.
- Autodidact: continually learn, proactively seeks learning opportunities and stays in touch with current industry standards for BA, UX and updates to technology.
- Optimistic: maintaining a positive outlook and demeanor is vital in this role. A successful BA is someone who looks forward to the challenge of a project and provides guidance to the team.
- Autonomous: BAs often work as the only architect on projects along with a cross functional team. So as a BA you must prove the ability to solve a client’s problems and present these solutions within your estimated timeline, and cost.
- Teamwork: you will work closely with our digital project managers and developers to create effective products for our clients plus support the development and QA teams as the product moves from discovery to development and testing. Some projects may also require you to work with other BAs; splitting work and collaborating on a cohesive solution as needed. The ability to work both autonomously and cohesively within a team is essential.
The BA team uses a combination of tools to perform, but the tool set is less important than the intangibles listed above. If you meet the above requirements, but don’t know what “Moqups” is we’d still love to hear from you.
- Prototyping/Wireframing tools such as Moqups, Balsamiq, Adobe XD, InVision, or Figma
- Diagramming tools like Draw.io, Visio, or Whimsical
- We use Google Suite for our day-to-day work (Gmail, Calendar, Google Docs/Sheets, etc.)
- Browser Stack, Redmine, and our own testing devices for quality assurance and issue tracking
- Basecamp for client communication
- A large variety of tools for user research and testing
This is a full-time position and is eligible for partial remote work.
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At Orases, it’s our mission to make the world more efficient. That means we seek to partner with purpose-driven brands and organizations — those who strive to positively change their industry or community.
What’s it like to work at Orases?
Simply put, we work with purpose, passion, and a lot of heart. Our values guide the way that we work with clients and with each other. We are one team that delivers quality solutions. We are a community of self starters, committed to results. And above all else, we are excellent human beings.
We aim to create a diverse and inclusive environment where every team member feels comfortable bringing their true self to work and is committed to making the world a better place.
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities